"During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience with photographs of great and terrible bathrooms. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design. Initiated in 2006 with nine bloggers, this year's event runs from October 28 to November 2, during National Kitchen and Bath Month."
Our office bathrooms at first glance appear normal. We have the "Gentleman" and the "Ladies" . Nothing fancy about the men's room, your basic john complete with toilet bowl, sink half bath, Disinfecting soap, Lysol, Air Freshener,etc.
as it is equip with a full length mirror located directly in front of the toilet bowl.
I did not install this mirror, its been here since I began working here, so I can't take credit for it. But our bathroom mirror is very crucial to the overall "customer experience" when obtaining insurance here and we make sure to invite all our customers to "please use our restrooms". At the least, it has come in handy for the elderly and or visually impaired to make sure they have found the "target" and are sitting in the right spot and serves as a reminder for those who may be in need of a trim..teehee. And it definitely throws some excitement into the usually mundane process of renewing your auto insurance... :)
Chillin' on the bowl.
Over the years I have received numerous comments about the placement of our bathroom mirror. Our customer for the most part seem to find it amusing and enjoyable. In fact, I can only recall one instance where a female customer emerged from the bathroom with a somewhat negative comment, that went something like, "OH MY GOD!, did you know you can see your bebe in the mirror when you pee?? That's scary!"
I'm now left to wonder if that customer could have been the elusive Lil-hammerhead??? hmmm..
Happy Election Day Everyone!